The problems stem from a glitch that began in December when DMV personnel tried to make changes to the outdated computer system to comply with a new law, according to a report from WBTV.
The glitch was not fixed until , but by then, tens of thousands of incorrect and outdated records had been created. Since then, the DMV has not been able to resolve the issue for the thousands of drivers who have been affected, and the wrong records remain tied to their names in the system.
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This glitch has caused repercussions both for individuals and the general public, as outdated records can mean:. In a spreadsheet detailing the problems, the DMV also reported being unable to enter in the right penalty for out-of-state speeding convictions and experiencing issues in entering in wrong conviction types for some court actions, according to the WBTV report.
If you are one of the tens of thousands of drivers who have been affected by this glitch, you can contact the North Carolina Division of Motor Vehicles at or visit your local DMV office.
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Our dedicated attorneys are available to talk through your problems in a free consultation. Call us at or fill out our online contact form , and someone from our team will be in touch shortly.
How to Get Your North Carolina Driving Record
Strategic Representation. What Does This Mean for You? A list of service centers is available at the link below:. You will need to enclose or bring documentation of your full name, date of birth, Social Security number, driver license number if it differs from your Social Security number , a photocopy of your proof of identification, and a check or money order payable to DC Treasurer.
Information on the proof of identification required is available at the links below:. Driver record fees are determined based on the type of driver record requested. If you request your driver record online, you will receive it immediately at your email address. You will receive a copy of your driving record immediately if you request it in person.
If you request your Driver Record by mail, it will be processed within 7—10 business days from receipt.
DC DMV will release driver records only to the following requesters:.
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